FAQs

Do you have any Questions?

You can look at our Frequently Asked Questions section to see if your question has been covered, if not you can chat with us or send an email across.
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Boxchainfx is an online investment platform specialized in trading the financial markets. Our objective is to trade and manage our clients’ portfolio and earn them profits.

We accept Bitcoin, Bitcoin Cash, Ethereum, litecoin, Ripple and others.

To make an investment you have to create an account either as a private or institutional investor. Once you are signed up, choose an investment plan that suits you and proceed to make a deposit. All deposits must be made through the Investor portfolio area.

Your account will be updated once the deposit transaction is confirmed, this usually takes about 5minutes.

Go to the blockchain.info and follow the Instructions of the service. To buy Bitcoin, sign up on coinbase.com or changelly.com and follow the instructions of the service.

Login to your account using your username and password and check the withdraw section.

There are money-back guarantees depending on the plan you subscribe for. We have a risk management department that keeps your investment protected.

Cryptocurrencies are decentralized, so they do not require a bank to process transactions. This helps us eliminate bank transaction fees, saving us 2 to 5 percent on each transaction.